Jagat Pharma strives to give you the best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept the exchange or return of opened or used products once sold or delivered.

1. Jagat Pharma is not responsible for any damage caused after the delivery.

2. In case of any problem or quality issue with the product, we exchange the product. All you need to do is call or email us within 24 hours of delivery. You can reach us at 1800 102 8191, and our Customer Care will gladly help you.

3. Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to the following terms-

4. Returns and exchange requests will be subject to checking and vetting by Jagat Pharma.

5. Product damages caused due to neglect and improper usage will not be covered under this Policy.

6. Once your return/refund request has been accepted, the process will be completed within 7-21 business days.

7. No Refund shall be made once goods are sold.

8. Shipping charges incurred on Free Trials are non-refundable

9. All products, once purchased, are non-refundable. In general, an item may be eligible for return within 7 days from the date of Product Delivery if it fulfills any of the following conditions:

10. Product sold in a physically damaged condition will be refunded 

11. Product that has missing parts or accessories will be refunded